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Welcome to the Serene Massage

VIP CLUB

Perfect for our regular clients

DISCOUNTS

20% OFF

EVERY TREATMENT

you book

LOYALTY

Earn LOYALTY Points for each appointment...

300 Pts for a 30 Min Treatment

400 Pts for a 60 Min Treatment

500 Pts for a 90 Min Treatment

additional adhoc loyalty points offers will be available from time to time

Loyalty Points can be exchanged for Gift Vouchers

1000 Pts for a £10 Gift Voucher

2000 Pts for a £20 Gift Voucher

3000 Pts for a £30 Gift Voucher

PLUS if you Gift your Voucher to a NEW customer we will add £5 to the value of the Gift

EVENTS

VIP Members will be given first and exclusive invites to special events we are planning to host

These include

Health & Beauty Product Launches

VIP Member Celebration Events

Social Gatherings & Charity Events

ACCESS TO NEW STUFF!

You may be aware that we are expanding our range of Treatments to include Reflexogy, Nail Beauty and other elements

As a VIP you will be invited to 'TRY BEFORE YOU BUY' at discounted prices

  The Serene Massage VIP Club is available for an Annual Fee of £50 which is payable in advance when you join and yearly after that  

Terms and Conditions

- You have the right to change your mind. You MUST notify us of this via email to destressme@serenemassage.co.uk or via post to Serene Massage Therapy, 28A Newgate Street, Morpeth, NE61 1BA WITHIN 14 days of your initial / annual payment to qualify for a FULL refund for that year's membership

- You may cancel your membership at any time after the initial 14 days, however 

    - you will NOT be entitled to ANY refund relating to the period between your cancellation date and your annual renewal date

    - any unused loyalty points will be lost and can not be exchanged for Gift Vouchers

    - any bookings after the cancellation date will be chargeable at the FULL price whether the booking was made prior to the cancellation date or not

- Your membership starts from the date of your initial payment and will last for 12 months until your renewal date

- We will notify you up to four weeks before your renewal date that your membership is due for renewal. If you do not make a payment within 7 days of your renewal date we will assume that you no longer wish to be a VIP member and your membership will be cancelled automatically

- We reserve the right to review our prices. Any increase in prices will be notified to you by email up to 4 weeks prior to your renewal

- We reserve the right to withdraw the VIP Club membership at any time and offer refunds based upon the proportion of your annual membership that remains unused

- We reserve the right to cancel your individual membership at our discretion on the payment of a FULL refund of your membership fee for the year in which the cancellation has been made

- Notification of membership cancellation MUST be sent via email to destressme@serenemassage.co.uk or via post to Serene Massage Therapy, 28A Newgate Street, Morpeth, NE61 1BA

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