Welcome to the Serene Massage
VIP CLUB
Perfect for our regular clients
DISCOUNTS
20% OFF
EVERY TREATMENT
you book
LOYALTY
Earn LOYALTY Points for each appointment...
300 Pts for a 30 Min Treatment
400 Pts for a 60 Min Treatment
500 Pts for a 90 Min Treatment
additional adhoc loyalty points offers will be available from time to time
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Loyalty Points can be exchanged for Gift Vouchers
1000 Pts for a £10 Gift Voucher
2000 Pts for a £20 Gift Voucher
3000 Pts for a £30 Gift Voucher
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PLUS if you Gift your Voucher to a NEW customer we will add £5 to the value of the Gift
EVENTS
VIP Members will be given first and exclusive invites to special events we are planning to host
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These include
Health & Beauty Product Launches
VIP Member Celebration Events
Social Gatherings & Charity Events
ACCESS TO NEW STUFF!
You may be aware that we are expanding our range of Treatments to include Reflexogy, Nail Beauty and other elements
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As a VIP you will be invited to 'TRY BEFORE YOU BUY' at discounted prices
The Serene Massage VIP Club is available for an Annual Fee of £50 which is payable in advance when you join and yearly after that
Terms and Conditions
- You have the right to change your mind. You MUST notify us of this via email to destressme@serenemassage.co.uk or via post to Serene Massage Therapy, 28A Newgate Street, Morpeth, NE61 1BA WITHIN 14 days of your initial / annual payment to qualify for a FULL refund for that year's membership
- You may cancel your membership at any time after the initial 14 days, however
- you will NOT be entitled to ANY refund relating to the period between your cancellation date and your annual renewal date
- any unused loyalty points will be lost and can not be exchanged for Gift Vouchers
- any bookings after the cancellation date will be chargeable at the FULL price whether the booking was made prior to the cancellation date or not
- Your membership starts from the date of your initial payment and will last for 12 months until your renewal date
- We will notify you up to four weeks before your renewal date that your membership is due for renewal. If you do not make a payment within 7 days of your renewal date we will assume that you no longer wish to be a VIP member and your membership will be cancelled automatically
- We reserve the right to review our prices. Any increase in prices will be notified to you by email up to 4 weeks prior to your renewal
- We reserve the right to withdraw the VIP Club membership at any time and offer refunds based upon the proportion of your annual membership that remains unused
- We reserve the right to cancel your individual membership at our discretion on the payment of a FULL refund of your membership fee for the year in which the cancellation has been made
- Notification of membership cancellation MUST be sent via email to destressme@serenemassage.co.uk or via post to Serene Massage Therapy, 28A Newgate Street, Morpeth, NE61 1BA